Chapter 3 - Organisational Culture

Chapter 13 Stakeholders

A Stakeholder is a group of individual, who has an interest in what the organisation does, or an expectation of the organisation.

Part 1 Internal Stakeholders

Internal stakeholders are intimately connected to the organisation, and their objectives are likely to have strong influence on how it is run.

Stakeholder: Employees
Need/Expectation: Pay, working conditions and job security
Example: If workers are to be given more responsibility, they will expect increased pay.

Stakeholder: Managers/Directors
Need/Expectation: Status, pay, bonus, job security
Example: If growth occur, managers expect increased in profits and bonus.

Part 2 Connected Stakeholders

Stakeholder:
Need/Expectation:
Example: